Master of Science in Technical Communication
North Carolina State University, December 2011

Bachelor of Science in Textile and Apparel Business Management
North Carolina State University, May 2005

Relevant Coursework

  • Technology, Law and the Internet
  • Usability Studies
  • Rhetoric of Science and Technology
  • Advanced Technical Writing and Editing
  • Online Information Design and Evaluation

Masters Thesis Project: Development of curriculum for graduate course on Social Media and Technical Communication

Technical Skills

Software and Programming

  • Microsoft Office Suite for Windows; iWork Suite for Macintosh
  • Adobe Products: Acrobat, Photoshop, Illustrator, InDesign, Dreamweaver, Fireworks and Flash
  • Camtasia, Captivate and Jing
  • Remedy Call Tracking System
  • Knowledge of web standards, HTML, XHTML, jQuery and CSS; experience with PHP, ASP, XML and Javascript
  • Experience with administration and customization of content managements systems: WordPress, Drupal and Joomla
  • Accessibility and usability testing and design experience
  • Database management for MySQL

Hardware and Networking

  • Troubleshooting in Windows and Macintosh environments. Some experience with Unix and Linux.
  • PC and printer configuration and troubleshooting
  • Familiar with basic networking concepts, routers, servers, network protocols etc.

Career Summary

2005-present NC State Office of Information Technology
Technology Outreach Specialist 
Web design and development for clients internal to NC State University; project planning for clients, including budget and timeline; coordination of outreach activities for parents and students; training, presenting and document design tasks
2003-2005 NC State Office of Information Technology
Education and Publications Assistant 
Organized training for graduate and undergraduate students; developed training materials and taught course on a variety of technology topics; coordinated outreach activities
2001-2003 NC State Office of Information Technology
Computing Help Desk Consultant 
Assisted clients via email, phone and in-person on a wide-range of technical issues; completed internal-facing website for consultant resources
2002-present Marit Web Design and Consulting
Private consulting including web design and development, site maintenance and hosting assistance; usability test design and coordination; development and delivery of training materials on a variety of technology topics


Career Accomplishments

Organization & Leadership

  • Coordinated 20+ staff members for student and parent orientation activities
  • Directed a city sponsored camp including 5 counselors and 200+ children
  • Member of hiring committees for multiple full-time employees; hiring and management of multiple part-time employees
  • Wrote and taught classes on Excel, PowerPoint, HTML and Webpage Design (Dreamweaver), Photoshop, Fireworks, WordPress, Google and others
  • Proposed, planned, marketed and taught classes for university undergraduate students
  • UNC CAUSE 2010 Chair for Marketing and Publications
  • Project leader for IT Orientation activities including New Parent and New Student Orientation sessions, Transfer Orientation sessions, information fairs and an IT print publication
  • 2008-2009 Vice President of the award-winning NC State chapter of the Society for Technical Communicators; Vice President for NC State SIGDOC Student Chapter

Knowledge and Skills

  • Completed Pathways Leadership Training: June 2008
  • PHP Training: Completed April 2007
  • SAS Programming Essentials coursework: Completed August 2004
  • Performed outstanding customer service skills in retail, education and business oriented markets.

Awards and Recognition

  • NC State University Awards for Excellence Nominee – 2008
  • NC State University Awards for Excellence Winner – 2008